Location
We are located right here in the United States (hence the ".us" domain
name). If
you have an issue, you can speak directly to an American.
Our
Guarantees
30 Day Money Back
We are so confident of our exceptional web hosting
and unbeatable customer service, that we offer a 30-day money-back
guarantee. If you are dissatisfied for any reason that we cannot
rectify, simply request a refund and we will give you your money back.
99.9% Uptime SLA
We are so confident of the quality of our service
that we not only promise you 99.9% Uptime but also provide a 99.9%
Uptime SLA to back it up.
Our
Servers
Hardware
We employ only servers with quality hardware. All
of our shared servers run with at least 8 processors and are powered by
a minimum of 8GB memory with RAID protected storage and redundant
power-supplies. We spare no expense on our hardware, and this
represents minimal server latency for our clients.
Software
All of our shared servers are powered by the
latest and most reliable installations. Our shared servers
run on the CentOS Linux Operating System and run at least PHP 5.2.x and
MySQL 5.x versions.
Core
Features
No Setup Fees
Unlike our competitors, we never charge setup
fees. Our setup services are absolutely free with no hidden costs.
Automatic Backups
We backup all our clients' data every day. In the
unlikely event of a server failure or if you simply wish to retrieve
files because you accidentally deleted them, restoring files will be
quick and easy.